Google IT Professional Certificates

Google IT Professional Certificates provide you with job-ready skills to start or advance your career in IT. They’re entirely developed by Google, and connect you with over 50 employers who are hiring for IT roles.


Toya Pokolo,
Google IT Support Professional Certificate completer,
Information Technology Consultant

A pathway to jobs

80% of Google IT Support Professional Certificate learners in the U.S. report a career impact within 6 months, such as finding a new job, getting a raise, or starting a new business1. Completers can directly share their information with a consortium of top employers hiring in the field, including Walmart, Bank of America, and of course, Google.

Daniel Anderson,
Google IT Support Professional Certificate completer,
IT Support Specialist

Bringing new possibilities to more people

The Google IT Support Professional Certificate is the #1 career certificate on Coursera.

  • No four-year degree is required: 61% of learners enrolled do not have a four-year degree.
  • Set your own pace and timeline: The average learner completes the IT support program in three-to-six months.
  • Learn from anywhere: The IT training courses are 100% online, and there are no in-person requirements.
  • Earn a certificate that helps you stand out: You can share your certificate on your LinkedIn profile, on printed resumes, CVs, and other documents to help you stand out to employers.
  • Learn the skills needed to kick off your new career in IT Support

    • One-week free trial

    • Only $49 per month

    • Grants and scholarships available

    • Hosted on Coursera

    About the Google IT Support Professional Certificate

    The Google IT Support Professional Certificate introduces learners to troubleshooting, customer service, networking, operating systems, system administration and security. This certificate is for beginners - no prior experience is required.

    Jobs after this certificate

    This certificate prepares you for an entry-level role as an Information Technology Support Specialist, whether that’s doing in-person or remote work, at a small company or a large enterprise organization. IT specialists solve technical problems at organizations of all sizes.

    Skills you’ll learn

    • Customer service
    • Troubleshooting
    • Network protocols
    • Cloud computing
    • Windows operating system
    • Linux command line
    • Systems administration
    • Encryption algorithms and techniques

    Opportunities for credits and credentials

    The IT Support Professional Certificate recently secured a credit recommendation from the American Council on Education’s (ACE) ACE CREDIT®, which is the industry standard for translating workplace learning to college credit. Now, learners can earn a recommendation of 12 college credits for completing the program--the equivalent of four college courses at the associate degree-level. This aims to help open up additional pathways to learners who are interested in higher education, and prepare them for entry-level jobs.

    Certificate completers who also pass the CompTIA A+ certification exams will earn dual credential from CompTIA and Google.

    Career resources

    When you complete the Google IT Support Professional Certificate, you’ll gain access to free career resources, including a resume builder and mock interviews (a $79/month value), as well as an IT-specific job platform where you can browse and apply for roles.

    About the Google IT Support Professional Certificate

    The Google IT Support Professional Certificate introduces learners to troubleshooting, customer service, networking, operating systems, system administration and security. This certificate is for beginners - no prior experience is required.

    Jobs after this certificate

    This certificate prepares you for an entry-level role as an Information Technology Support Specialist, whether that’s doing in-person or remote work, at a small company or a large enterprise organization. IT specialists solve technical problems at organizations of all sizes.

    Skills you’ll learn

    • Customer service
    • Troubleshooting
    • Network protocols
    • Cloud computing
    • Windows operating system
    • Linux command line
    • Systems administration
    • Encryption algorithms and techniques

    Opportunities for credits and credentials

    The IT Support Professional Certificate recently secured a credit recommendation from the American Council on Education’s (ACE) ACE CREDIT®, which is the industry standard for translating workplace learning to college credit. Now, learners can earn a recommendation of 12 college credits for completing the program--the equivalent of four college courses at the associate degree-level. This aims to help open up additional pathways to learners who are interested in higher education, and prepare them for entry-level jobs.

    Certificate completers who also pass the CompTIA A+ certification exams will earn dual credential from CompTIA and Google.

    Career resources

    When you complete the Google IT Support Professional Certificate, you’ll gain access to free career resources, including a resume builder and mock interviews (a $79/month value), as well as an IT-specific job platform where you can browse and apply for roles.

    IT jobs are in demand

    80% of IT support learners report a career impact within 6 months, such as getting a raise or finding a new job2

    $56,000 IT Support jobs median salary3

    YVES COOPER:
    Building a career in IT Support

    2:05

    Watch the video

    What you'll learn with the Google IT Support Professional Certificate


    • COURSE 1

      Technical Support Fundamentals


    • COURSE 2

      The Bits and Bytes of Computer Networking


    • COURSE 3

      Operating Systems and You: Becoming a Power User


    • COURSE 4

      System Administration and IT Infrastructure Services


    • COURSE 5

      IT Security: Defense Against the Digital Dark Arts

    More opportunities for everyone

    Yvvone Johnson Webb,
    Google IT Support Professional Certificate completer,
    Motion Planning Operation Specialist

    More opportunities for everyone

    We are proud to offer financial assistance through grants and scholarships. To date, we have helped over 10,000 learners. Google.org is providing funding for need-based scholarships through nonprofits that serve underrepresented communities, including a $2.5 million grant to the United Service Organizations (USO) to provide training and career guidance for transitioning military personnel, military spouses, and veterans.

    Learn more about how our IT certificate is helping Americans prepare for jobs in IT here.

  • Advance your career in IT Support with Python

    • One-week free trial

    • Only $49 per month

    • Grants and scholarships available

    • Hosted on Coursera

    About The Google IT Automation with Python Professional Certificate

    The Google IT Automation with Python Professional Certificate builds on your IT foundations to help you take your career to the next level. It teaches in-demand skills such as Python (the most in-demand programming language by employers), Git and IT automation. It also includes a capstone project, where you’ll use your new knowledge to solve a real-world IT problem.

    Jobs after this certificate

    The Certificate is designed to prepare you for a variety of roles in IT, like more advanced IT Support Specialist or Junior Systems Administrator positions.

    Prerequisites

    Learners should be familiar with basic IT concepts, such as operating systems, files and processes, networking and data management. No previous knowledge of coding is required.

    For learners with no IT background at all, we recommend taking the Google IT Support Professional Certificate first.

    Skills you’ll learn

    • Python Programming
    • Fundamental Programming Concepts
    • Basic Python Syntax and Data Structures
    • Testing in Python
    • Automation
    • Troubleshooting & Debugging
    • Using Version Control
    • Configuration Management
    • Object-Oriented Programming (OOP)
    • Setting Up Your Developer Environment
    • Regular Expression (REGEX)

    About The Google IT Automation with Python Professional Certificate

    The Google IT Automation with Python Professional Certificate builds on your IT foundations to help you take your career to the next level. It teaches in-demand skills such as Python (the most in-demand programming language by employers), Git and IT automation. It also includes a capstone project, where you’ll use your new knowledge to solve a real-world IT problem.

    Jobs after this certificate

    The Certificate is designed to prepare you for a variety of roles in IT, like more advanced IT Support Specialist or Junior Systems Administrator positions.

    Prerequisites

    Learners should be familiar with basic IT concepts, such as operating systems, files and processes, networking and data management. No previous knowledge of coding is required.

    For learners with no IT background at all, we recommend taking the Google IT Support Professional Certificate first.

    Skills you’ll learn

    • Python Programming
    • Fundamental Programming Concepts
    • Basic Python Syntax and Data Structures
    • Testing in Python
    • Automation
    • Troubleshooting & Debugging
    • Using Version Control
    • Configuration Management
    • Object-Oriented Programming (OOP)
    • Setting Up Your Developer Environment
    • Regular Expression (REGEX)

1Google IT Certificate Impact Report, 2019

2IEEE Spectrum, 2019

3Bureau of Labor Statistics, 2020

4The Google IT Support Professional Certificate Impact Report, 2019

5Bureau of Labor Statistics, 2019